Find your question below, then click to expand the answer.

Most Popular Questions

Try the following things if your payment is not proceeding -

  • Check the card details and try again.
  • Check another payment method.
  • Contact your bank.
Go to settings in your account and select-> deactivate or delete button->  follow the instruction shown on your screen. We do not make refunds.
Generally, we do not offer a refund. But you can contact us for more information on this matter to know things more clearly.

It will take 72 hours to approve your account. Please make sure that your profile is 100%  complete.

 We accept Payment through following Cards -
Visa, Mastercard, American Express, Discover, Diners Club, JCB.
We also accept payment through -
 Google Pay, Apple pay, PayPal, Alipay, EPS, Giropay, iDEAL, Klarna, Multibanco, Przelewy 24, WeChat Pay.

 Don’t worry, we are here for your help. Just send us a screenshot of the payment confirmation to

 As a Wealthy Member, you’ll need to upgrade to Premium membership As a Charming member, you’ll have to have a fully completed profile which includes at least one public phot

 Send an email to us with your date of birth from your registered email address.

You get to browse through numerous profiles and a chance to get your romance partner. There are some amazing benefits of becoming a member of ReDzzir online dating website.
Benefits for Sugar Babies
  • All filter options available
  • You will see if your message was read
  • You can make user notes
  • Send and receive any number of messages.     
Benefits for Sugar Daddies/Mommas
  • All filter options available
  • You will see if your message was read
  • You can make user notes
  • Send and receive any number of messages. 

Benefits for Sugar Babies     
  • You can send and receive any number of messages.
  • Browse through the profiles of sugar daddies
  • All Filter Options will be available. 
  • You can see if your messages are read. 
  • Complete one-off boost to your profile
  • User can also make Notes
  • Your Profile will be added to the spotlight section for one week. 
Benefits for Sugar Daddies/Mommas
  • You can send and receive any number of messages.
  • Browse through the profiles of sugar babies
  • All Filter Options will be available
  • Complete One-off boost to your profile
  • You can see if your messages are read. 
  • User can also make Notes
  • Your profile will be added to the spotlight section for one week
You can reset your password from the Login page. Just select “Forgot Password”  . You will receive a confirmation mail. In case you didn't receive any mail check your spam folder. 

Please contact our customer service. Just provide us a screenshot of the message, details of your device type, internet browser, operating system

Just, Log into your account -> we’ll send you a verification email. You can restore your account by clicking the link provided in the mail.

Unfortunately, there is no restoring option for a deleted account.

You can contact customer service by filling a Contact us form in the footer of the page.

No. blocked users will not be able to view your profile or message you.

Contact information of any kind, links to other websites, monetary amounts.  

 Click on your photo on the top right corner -> click edit profile -> select which section you’re going to change -> Save change
Please word differently ( I’ll include a screenshot)

Go to the desired profile -> click on the lock. Automatically a message will be sent to the profile owner to accept or reject your request.

 If you have discovered someone using your photo. Please contact us as soon as possible. Please provide us your contact and email details, so that we can contact you and request proof of your photo ID of any type (details can be blurred).

No. Currently, we don’t offer search by user option. To narrow down your results, we have multiple filter options available. 

If your account was suspended we have sent you a message to confirm the reason and length of the suspension
If your account was suspended then please check that we have sent you a message to confirm the reason behind suspending your account. Also, it has the length of suspension of your account also. 

It takes a few minutes for activation mails, wait for some time and check again. Even after some time, you have not received activation mails, please check your other folders like social, spam, promotion and updates. If you can’t find activation mail in all your folders, please click on resend activation mail. 
 If you are having trouble finding it, please contact Customer Support. 

You can wait for some moments or just click ‘resend’. If you can’t find it yet, please check your folders like spam, social, promotions. Even after this, if you are facing any trouble, please contact Customer Support. 
Benefits for Sugar Babies
  • View Wealthy members profiles
  • Use some filter options available
  • Search, favorite and message members
Benefits for Sugar Daddies/ Mommas
  • View Charming members profiles
  • Use some filter options available
  • Search and favorite Charming members
Yes, we are offering 48 hours of free Premium service to all members with unlimited profile views. 

For your help, there are number of charities and police who can help you. If you are in some emergency, please contact these numbers which are European Emergency Phone number - 999, 112, or if you are in non-emergency trouble, please contact 101. To know more about charities, please refer to search engines and search for - “Charities against prostitution” within your country. 
Unfortunately, you can not do this. We don’t have any option to restore the deleted messages. 

There is a tab named “Favourited me”. Please check under this tab. 

Details about the members you have viewed and favorited are under the heart icon named my favorite and viewed. Also, you can see if the member was favorited by you, then the color of the heart icon in member’s profile will be “Red”. 

  No, currently, we don’t have this service. 

To delete a photo, follow the instructions given here:
 Go to the photos section in your profile then -> click on the settings option then -> select “Delete”

To set your main photo, follow the instructions given here:
Click on the setting icon then -> click select 

* Responses may take up to 24 hours

Disclaimer: is not an escort service. Redzzire in no way, shape or form supports escorts or prostitutes using our website for personal gain. Profiles suspect of this usage will be addressed by the Redzzire Misconduct Team and banned from our website.

Submit Ticket

NEW! Your question may already be answered. Before submitting a ticket, please review our updated FAQs.

For a quicker response, be sure to tell us the actual email address used on your account, and include any supportive information that could be of help to us in answering your question.

Known Issues

  • Unfortunately, Redzzire is not currently available on the AppStore. Please check us out on GooglePlay!

You may contact us by filling out the form below. We review each inquiry and will typically respond within 24-48 hours.

General Safety

General Safety Tips

  • If you meet someone for the first time, meet them only during the day time for Lunch or Coffee.
  • When you are going to meet someone for the first time, always pre-inform your family members about whom you will be meeting, where and when.
  • If someone is offering you personal checks or MoneyGram as a form of allowance then never accept it because the member can cancel these payments anytime.
  • Members can cancel the payments anytime after offering you money through personal checks or MoneyGram. Beware of such fake promises of paying money.
  • Never disclose your personal information like bank details or password to anyone


  • Report members who are asking for sex in exchange of money.
  • Report escorts or prostitutes. They are against our guidelines.
  • Report members who are harassing you in any manner.
  • Report members who are asking for your money in advance
  • Report members who are asking for your address
  • Report members who are asking for your personal information like bank details or password



  • Do not display your personal contact information in your profile
  • Always use a secondary phone number which you can change in case of any issue.
  • Never attach your social media accounts links in your ReDzzire account profile
  • Never post photos similar to your other social media profiles.
  • Do not use the same username everywhere.


  • Use a complex password for your account to avoid hacking. Use characters and numbers.
  • Make sure your registered email is highly secured.
  • Never share your account credentials with anyone.



  • Date only verified members
  • Be Cautious. Redzzire does not verify each member.
  • Check the complete information before meeting anyone.
  • Do not discuss sexual things with your Redzzire profile.

WARNING ABOUT MINORS is for people who are 18 or above.

Having a connection with a minor is an illegal offense. Kindly report or tell us If you spot minors on Redzzire.


Sex opportunists who claim to be Sugar Daddies and Sugar Mommas are only for sex and NOT for any arrangement. Tips to avoiding them are:

  • Don't trust anyone easily.
  • Do not get sexual on the first date. First, know them well
  • Someone asks for a test drive from you, do not agree.


  • Sugar Daddy makes fake promises of getting you luxury items and gifts. Truth is they disappear after having sex with you. Example of excuses are:
    • "I have an emergency. Sorry, I need to go"
    • "I have a meeting. I need to leave right now"
    • "I do not have the cash right now, can I send you the allowance later?"
    • The sudden realisation of guilty-pleasure then emotionally Tricking you to get out of the house


Wealthy and Charming men and women who are only for your money are financial opportunists. The idea is to take your assets without having any intentions of a relationship. Tips to avoiding financial opportunists are:

  • Never send money in advance. Meet the person first and then make a decision
  • Be very Cautious when someone says He or She is out of town and then asks for money. Proceed only after verifying all the information

Here are a few tricks used by Financial Opportunists to emotionally take your money. They will disappear once they receive your money :

  • I am not sure if you are a real Sugardaddy/Momma. I need money for verification that you are real.
  • I want to look Beautiful when I will meet you and I need money for that.
  • I desperately want to meet you but I don't have money to travel. Can you please make arrangements for my traveling.
  • There is a sudden emergency in my family but I don't have money. Please help me.
  • I am dying to talk to you but someone stole my phone. Please send me money so that I can buy a new Phone.
  • Wealthy members asking you to prove yourself by sending them money to verify you and go on the payroll

Disclaimer- is not an escort service. It does not support any form of prostitution or escort related services. Any profile suspected of using prohibited content or committing illegal actions will be considered under Redzzire's Misconduct guidelines and will be banned from the website.